Frequently Asked Questions

Prodigio is an AI-powered hiring platform. It gives companies a branded careers page, a full candidate pipeline - job posting, CV screening, assessments, interview scheduling, offer letters, and employee onboarding - all in one place.

Sign up for a free account at hire.prodigio.io. Once you are in, you can post your first job, customise your careers page, and start receiving applications within minutes. No credit card is required.

Most teams are live within an hour. Uploading your logo, writing a company tagline, and posting your first job takes under 15 minutes. AI features like Smart Fill can draft an entire job description from a rough brief in seconds.

No. Prodigio is designed for hiring managers and HR teams, not developers. The dashboard is fully self-serve. If you want to use the API or embed the SDK on your own site, developer documentation is available at docs.prodigio.io.

Yes. The Starter plan is free forever. It includes CV screening for your first active job, the full candidate pipeline, offer letter generation, and digital signatures. No credit card required.

Starter is free. Growth is $49 per month and includes 500 AI credits and unlimited jobs. Scale is $149 per month with 2,000 AI credits for high-volume hiring teams.

Credits power every AI action on Prodigio - CV scoring, language and cognitive assessments, smart shortlisting, AI interview sessions, and Smart Fill job drafting. One credit roughly equals one meaningful AI action.

You can purchase additional credit bundles from your billing dashboard at any time without upgrading your plan. Core features like pipeline management, offer letters, and digital signatures remain available regardless of your credit balance.

Yes, at any time from your billing dashboard. Upgrades take effect immediately. Downgrades apply at the start of your next billing period.

Prodigio automatically scores every applicant against your exact job requirements the moment they apply. Scores are consistent - the same CV against the same job always produces the same result, so your shortlisting decisions are based on objective criteria, not whoever reviewed the CV that day.

Smart Fill lets you draft a complete, well-structured job description from rough notes or a brief. Paste in bullet points or a few sentences and Prodigio generates a full posting including responsibilities, requirements, and a company overview.

You define the criteria - minimum qualifications, skills, experience levels, or any qualitative standard that matters to your team. Prodigio applies those criteria consistently across every applicant and surfaces the candidates who meet them.

Prodigio is designed to reward genuine relevance, not keyword stuffing. Padding a CV with phrases copied from the job description will not improve a score - it will lower it.

Prodigio includes language proficiency assessments (listening, reading, and writing) and cognitive ability tests. A cultural fit assessment with multiple-choice questions is also available and can be fully customised by the tenant.

The assessment environment uses real-time anti-cheat monitoring: tab-switch detection, window-focus tracking, and fullscreen enforcement. Violations are flagged and reported to the hiring team alongside the candidate's results.

Yes. Cultural fit assessments are fully tenant-configured - you can write your own questions or upload a document and let AI parse and populate them for you. Language and cognitive assessments use a curated question bank.

Yes. Once you move a candidate to the offer stage, Prodigio generates a branded offer letter as a PDF with your company details, the candidate's name, role, salary, and start date. You sign first as the director, then the candidate signs digitally.

Before accepting their offer, candidates are asked to sign a Non-Disclosure Agreement. The NDA is presented inline on the offer page and supports both drawn and typed digital signatures.

An employee account is created automatically, a welcome email with login credentials is sent to the candidate, and they are guided through your company's onboarding portal where they can access materials, videos, and quizzes you have set up.

Yes. Tenants can revoke an accepted offer from the candidate details screen. A formal notification is sent to the candidate, their employee account is removed, and the offer can be reissued with a fresh acceptance flow.

All candidate data is scoped to each tenant and never shared between companies. CVs and personal information are stored securely and only accessible to authorised members of your team.

Only team members you have explicitly invited to your Prodigio workspace can access your candidate pipeline and data. You control roles and access from the Team section of your dashboard.

Yes. You can delete individual applications and candidate records from your dashboard at any time. Contact hello@prodigio.io if you need bulk data removal or have a data subject access request.